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Service Availability Status

Updates on the availability of the National Student Clearinghouse online system are available below. If you are experiencing an issue not described below, please contact us.

We’re sorry, our systems are unavailable while we make improvements

Our online services are temporarily unavailable while the Clearinghouse upgrades our system. This upgrade will enable us to provide improved service and performance to all our clients and users.

Service is expected to be restored at 12PM, ET, on Sunday, August 9. Please check back then.

We appreciate your patience and apologize for any inconvenience while we complete this important upgrade, and look forward to being able to better serve you.

Scheduled Maintenance

AUG. 8-9 DOWNTIME:  As part of our continued commitment to improving our service and performance, the Clearinghouse is upgrading our systems. During the upgrade, all Clearinghouse services will be unavailable from 5AM ET, on Sat., Aug. 8 through 12PM ET, on Sun., Aug. 9. We apologize for any inconvenience, and look forward to being able to better serve you. For more information, please read our FAQs.

Important Information

COVID-19 outbreak: The Clearinghouse Provides Operational Update

Important Information

There may be delays processing transcript requests and fulfilling DegreeVerify requests by institutions impacted by Coronavirus-related closures. Please check the school’s website for closure information. We appreciate your patience as we work to assist our partner institutions.

Scheduled Maintenance

We regularly perform system maintenance for National Student Clearinghouse web applications on Sundays from 10 PM, ET - 4 AM, ET. During that time you may experience system unavailability and/or system slowness. Thank you for your patience.

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