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Service Availability Status

Updates on the availability of the National Student Clearinghouse online system are available below. If you are experiencing an issue not described below, please contact us.

All Systems Are OperationalMarch 28, 2020

Important Information

On Sunday, March 29, 2020, between 10pm and 11pm EST, we will be performing an upgrade. During this time, Transcript Services will be unavailable and you will be unable to order, track or process transcripts. In addition, non-contracted Verification Services users will be unable to submit verification requests. If you have a Verification Services contract with the Clearinghouse, your service will be uninterrupted. We apologize for any inconvenience.

Important Information

COVID-19 outbreak: The Clearinghouse Provides Operational Update

Important Information

There may be delays processing transcript requests and fulfilling DegreeVerify requests by institutions impacted by Coronavirus-related closures. Please check the school’s website for closure information. We appreciate your patience as we work to assist our partner institutions.

Scheduled Maintenance

We regularly perform system maintenance for National Student Clearinghouse web applications on Sundays from 10 PM, ET - 4 AM, ET. During that time you may experience system unavailability and/or system slowness. Thank you for your patience.


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