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Service Availability Status

Updates on the availability of the National Student Clearinghouse online system are available below. If you are experiencing an issue not described below, please contact us.

All Systems Are OperationalJanuary 23, 2020

Important Information

There may be delays processing transcript requests and responding to DegreeVerify requests that require research in collaboration with impacted institutions by institutions located in Puerto Rico due to the recent earthquakes there. Please check the school’s website for closure information. We appreciate your patience as we work to assist our partner institutions.

Scheduled Maintenance

We regularly perform system maintenance for National Student Clearinghouse web applications on Sundays from 10 PM, ET - 4 AM, ET. During that time you may experience system unavailability and/or system slowness. Thank you for your patience.


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