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Important Information

Our Customer Service teams are available to handle online support requests M-F from 9am-6pm, ET. We appreciate your patience as we work to provide the best possible service during this public health crisis.

I am a student

or alumni or parent with a question or who needs help


I work at a college

College, university or college system
Education finance provider


I am with a business

that uses or is interested in Verification Services

> Miscellaneous Inquiry/Issue
> Verification Dispute

I work at a high school, outreach program or educational organization

High school, district or state ed office
Educational organization
Outreach program


We’re looking for fellow innovators, problem solvers, and trendsetters to become part of our trusted team.
Visit our Careers page.


Are you an organization interested in partnering with the Clearinghouse?
Email us.

Media Center

For reporters only.
Email our media contact.