The Data Exists, You’re Just Not Using It

Melba Amissi on Changing Higher Ed Podcast

Higher education holds an incredibly valuable student data asset, but most institutions aren’t fully leveraging its potential. Melba Amissi, Chief Customer and Operations Officer at the National Student Clearinghouse, recently joined Dr. Drumm McNaughton, CEO of The Change Leader, on the Changing Higher Ed podcast to discuss how colleges can transform national student data into actionable insights.

Amissi emphasizes that today’s learners no longer solely follow traditional, linear academic pathways. Institutions that adapt by offering flexible programs and using data-driven strategies are better positioned to boost student outcomes, support evolving learner needs, and rebuild public trust in higher education.

Key Takeaways

• The Clearinghouse is more than a compliance tool; it provides national-level visibility into student pathways and outcomes.
• Millions of learners with some college but no degree represent a significant opportunity for re-engagement.
• Credit mobility and recognition of prior learning are critical to reducing barriers to completion.
• Workforce alignment should complement the broader mission of higher education.
• Transparency around costs, graduation rates, and employment outcomes is essential to maintaining public trust.

Listen to the full episode of the Changing Higher Ed podcast with Melba Amissi.