Scheduled Maintenance

AUG. 8-9 DOWNTIME:  As part of our continued commitment to improving our service and performance, the Clearinghouse is upgrading our systems. During the upgrade, all Clearinghouse services will be unavailable from 5AM ET, on Sat., Aug. 8 through 12PM ET, on Sun., Aug. 9. We apologize for any inconvenience, and look forward to being able to better serve you. For more information, please read our FAQs.

Important Information

Our Customer Service teams are available to handle online support requests M – F from 9am – 6pm, ET. Response time may be longer than normal as we work to provide the best possible service during this public health crisis. We appreciate your patience!

Get Help

Please submit this form to get help with a service issue or question or explore our help topics.

All fields must be completed prior to submitting your request.

> Self-Help

Review our FAQs and help topics to find answers instantly.

+ Transcripts

+ Verifications

+ Student Loans

Transcripts:

Order a transcript or check your transcript order status online quickly and easily.

Verifications:

Order a degree or enrollment verification online quickly and easily.