Important Information

On Sunday, March 29, 2020, between 10pm and 11pm EST, we will be performing an upgrade. During this time, Transcript Services will be unavailable and you will be unable to order, track or process transcripts. In addition, non-contracted Verification Services users will be unable to submit verification requests. If you have a Verification Services contract with the Clearinghouse, your service will be uninterrupted. We apologize for any inconvenience.

Important Information

Our Customer Service teams are available to handle online support requests M-F from 9am-6pm, ET. We appreciate your patience as we work to provide the best possible service during this public health crisis.

Get Help

Please submit this form to get help with a service issue or question or explore our help topics.

> Self-Help

Review our FAQs and help topics to find answers instantly.

+ Transcripts

+ Verifications

+ Student Loans


Order a transcript or check your transcript order status online quickly and easily.


Order a degree or enrollment verification online quickly and easily.