Our New and Improved Electronic PDF Download Center Is Here!
The National Student Clearinghouse launched a refresh of our Electronic PDF Download Center on April 1st, just in time for this year’s peak transcript season!
Our Download Center is where out-of-network recipients securely retrieve transcripts. The refresh enhances the user experience through a more user-friendly interface, informative and helpful error messaging, a single download link email, and an improved flow for retrieving transcripts.
Among the improvements are:
- Your school’s logo on the Download Center interface and emails!
- The messaging within the user interface includes information on the best browser and device for downloading and viewing transcripts, along with easy-to-access tips and tricks for resolving issues.
- Recipients receive a single email containing a secure token embedded in the Download Center link that updates with every new download. Previously, two emails were sent to the recipient (a link and access code), which sometimes caused one email to be sent to spam and the recipient unable to get their transcript.
- The new Download Center is WCAG 2.0 Level AA compliant and meets industry accessibility standards.