Lesson
Materials

Learn what error 214 is, and how to resolve it. Error 214 is Unreported student with Open Program. This error occurs when a student is reported on your previous submission, for a term, with active enrollment under a program, and on your next First of Term submission, for that same term, the student is not reported, and is left with an open program.

Transcript

Welcome to the tutorial on Error code 214. The purpose of this demonstration is to explain what error 214 is, and how to resolve it.

Error 214 is Unreported student with Open Program. This error occurs when a student is reported on your previous submission, for a term, with active enrollment under a program, and on your next First of term submission, for that same term, the student is not reported, and is left with an open program. An error 214 is flagged to notify you to review and correct as needed.

From the Student Reporting tab on the Clearinghouse secure site, select the Error Correction link.

Select the received date to view the Error Resolution report.

Here, you will see your error resolution report, along with the errors and warnings that were generated, from your current enrollment file submission.
From the error list, select error 214.

Once error 214 has been selected, this brings you to the summary page. Here, you will see instructions on how to resolve error 214, along with the list of records flagged with the 214 error.
Please note, corrections to error 214 cannot be made from this Summary page, as corrections to error 214, must be made under the details screen.
Select the plus sign located in the far-left column, to view the details of the student record, and to review the open program in question.

Once the student’s record is expanded, you will be presented with the student’s details.
Open programs when presented on the details screen, will have the program enrollment status, and program enrollment status effective date fields in blank. Please note, you may also see programs already populated with W or G status in the student’s program information, that are not errors, and that do not require correction, as programs with a closed status will have the program enrollment status, and program enrollment status effective date fields populated.

To resolve error 214, you will need to review the open/ blank program in question, and If the student is no longer enrolled in that program, update the program enrollment status field accordingly.
Once the program enrollment status field has been updated, the program status effective date field is then highlighted in red for your convenience, to advise that this field also needs to be populated, in order to submit the correction.
Please note, If the Campus level is updated to an active/ open status, the open/blank programs under the Program level will be highlighted in red. If the Campus level is updated to a closed status, then, the Status Start Date field, as well as the Program enrollment status field for open/blank programs, will be highlighted in red. Also, If a student is considered, Never attended, under the program in question, the program status effective date, should match the program begin date.

To submit your changes, select the “Submit for Validation” button located towards the top of the screen.

For questions, or for additional assistance with Error 214, please contact, Service@studentclearinghouse.org and include Error 214 in the subject line.

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