Yes. It is the standard ordering front-end for our FAST, FASTER, and FASTEST solutions.

All of them! The Next Generation Transcript Experience’s responsive design works seamlessly across all mobile devices.

Yes. All participating Transcript Ordering institutions will be transitioned to our new solution over the 2018-19 academic year. Read our transition FAQs to learn more.

It is a separate module designed to make tracking the status of a placed order easy and quick. It is accessible via the requestors order confirmation email, the Clearinghouse web site, the institution’s Transcript Services welcome page, and — if it participates — the institution’s Student Self-Service page. The institution can also opt to place a link to it on its website.

• Electronic transcripts are securely delivered to the admissions office via the Clearinghouse’s secure exchange network, ETX Plus, where they can be quickly and easily downloaded.

  Admissions offices that want to participate can sign up to receive electronic transcripts via the Clearinghouse’s secure exchange network, ETX Plus. (If they already use our Electronic Transcript Exchange network, they can be migrated to ETX Plus.)

• Printed transcripts are sent to the address designated by the admissions office by the sending institution or our print fulfillment service, SecurePrint℠ (if the sender participates). Delivery options can vary by sending institution.

Yes. All orders placed require a signed student consent meeting the FERPA consent requirements, although the consent form does not need to be uploaded during the request. However, when placing the order, the user must verify that signed student consent has been received. Consent forms will be requested by the Clearinghouse for auditing purposes or in case an institution ever needs to see it.

When requesting a transcript via Third-Party Ordering for Admissions, users have the option to enter the student’s email address. If the student has a hold on his or her transcript at the sending institution and the student’s email address has been provided, an email notification regarding the hold will be sent to the student.

Participating Third-Party Ordering for Admissions institutions are billed monthly and can access and pay invoices online by credit card via our secure site. If preferred, credit card information can be saved to enable automatic payment. Email notifications will be sent whenever an invoice is ready, past due, or has been paid.

*If your registrar’s office is active with our Transcript Ordering service, it must allow Third Party Ordering for Admissions and/or Educational Organizations to enable your admissions office to participate in the service.

• We have more Ellucian customers than other transcript ordering provider.
• As a nonprofit, the Clearinghouse actively seeks ways to provide the higher education community with cost-saving services, many of which are available to institutions for free.
• Although devoting significant resources to this project, the Clearinghouse does not answer to investors, instead:
  • We are focused on the long-term success of schools and their students.
  • We have a long-term commitment to the entire higher education community.
  • Our goal is to provide the most robust automated transcript solution, not turn a profit.

• The Clearinghouse co-developed eTranscripts with Ellucian so it integrates seamlessly with our Transcript Ordering service and “works out of the box.” All configurations are defaulted to Clearinghouse Transcript Ordering, including those in your administrative system, cloud-based input and output traffic, and security settings. Other transcript ordering providers must perform their own configuration settings.
• Our strategic alliance guarantees that eTranscripts will function as upgrades and future enhancements are incorporated because upgrades and enhancements are co-designed and tested.
• The Clearinghouse engages with Ellucian in future proofing, in anticipation of unfolding developments in the academic credential service area.
• The Clearinghouse has significant influence on the Ellucian product road map. For example, the future development of an automated articulation process may incorporate the XML transcript data produced as part of our solution. All changes to the product roadmap for Ellucian include the integrated Clearinghouse solution.
• Ellucian developed the API exclusively for the Clearinghouse. Other transcript ordering providers can access the standard APIs. However, they must modify their ordering platforms to exchange transcript data based on the design developed and tested by the Clearinghouse and Ellucian.

• Transcript PDF files are transmitted via the Clearinghouse secure network.
• Production is performed in a FISMA¹-certified and SOC 2²-compliant high secure facility.
• Transcript is printed on highly secure paper embedded with multiple security features
• Transcript and all enclosures are sent in tamper-evident envelopes
• NSC SecurePrint℠, like all other Clearinghouse services, is designed to facilitate an institution’s compliance with the Family Educational Rights and Privacy Act, The Higher Education Act, and other applicable laws.

¹Federal Information Security Management Act. U.S. legislation that provides a comprehensive framework for protecting government information, operations, and assets.
²Service Organization Control 2. Organizational controls for security, availability, processing integrity, confidentiality and privacy.

Other options include:

• Color or black & white printing available
• Customizable cover letter
• Your legend/grading policy can appear on the back of every transcript page, if desired
• Approved student attachments can be included

1. Requestor orders paper transcript via your online Transcript Ordering page (FAST, FASTER or FASTEST) and uploads attachments, if any, to be sent with it.
2. You upload the transcript PDF, and any approved attachments to be enclosed with it, to the Clearinghouse via our secure site.
3. The Clearinghouse applies your branding and creates the print-ready file, including the cover letter, transcript legend (if you opt to provide one), and attachments.
4. The file is printed on secure paper; then inserted, and sealed in a tamper-evident envelope.
   • NSC SecurePrint’s intelligent barcoding process ensures that:
     • Correct documents are always matched to the correct recipient.
     • Each transcript page and all attachments are accounted for throughout our process.
5. Postage is applied, address validated, and transcript package sent.
6. Requestors are notified when the transcript is sent.