Transcript Ordering also tracks student transcripts to ensure they arrive safely and securely at their intended destination. Not only is the registrar’s office able to record in their SIS that transcripts have been sent and delivered, it can verify orders with the Clearinghouse, email verification, and personally follow up with the recipient providing peace of mind for students and alumni. As Sister Herndon states, “It’s nice to have that back-up electronic trail.” The benefits of tracking student transcripts are not limited to the student; it also provides the college with valuable information about where student’s transcripts have been sent and who’s getting them, such as the top five or 10 schools receiving student transcripts.
According to Sister Herndon, Benedictine College is experiencing an increase in the number of orders they receive electronically, as well an increase in the number of other schools that are using electronic transcript delivery, and they expect that to continue.
Having worked with the Clearinghouse for 10 years, Sister Herndon can’t imagine Benedictine College using any other service. “It’s crazy not to use the Clearinghouse services! It’s simple. It won’t cost you anything, it’ll save you time and money, and it’s organized. Registrars like things organized. It’s easy for both the registrar’s office and our students to use, follow, and get help. We rarely run into customer service issues. If we do, the Clearinghouse support has been excellent resetting things or correcting orders. I don’t understand why anybody would not use it!”