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Questions about Verifications

  • How do I verify my current enrollment?
  • How do I verify my degree or past attendance?
  • Why do you have my enrollment information?
  • Why doesn’t my certificate display my current enrollment?
  • I received a degree. Why wasn’t I able to verify it?
  • How do I verify a professional certification or license?
  • Is grade point average (GPA) provided in my verification?
  • Do you have a refund policy?
  • I am a parent and want to verify my child’s enrollment. How do I do it?
  • Who can request my information?
  • Why didn’t I get an instant verification?
  • How come my employer tried to verify my degree or dates of attendance and the information you provided is incorrect?
  • Why do you have wrong information in your system?
  • I requested my degree, dates of attendance, or current enrollment request, but can’t get back to the results.
  • What if I don’t want my information in your system?
  • How can I block my records from being verified?
  • If the professional certification is incorrect what do I do?

Help Topics

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+ Verifications

+ Student Loans

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National Student Clearinghouse

2300 Dulles Station Blvd., Suite 220, Herndon, VA 20171

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