INTERNATIONAL MAIL ALERT: Due to the evolving pandemic, the US Postal System and Express carriers are unable to deliver mail to some international countries. Please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm for updates. We recommend selecting electronic delivery of your transcript if offered by your school.
Below are the mail delivery times after order status is “Transcript Sent.”
|
Delivery Type |
Delivery Standard Timeframe |
Contact Customer Service |
Delivery Information |
| Mail/United States: Home or Business |
5-10 Business Days |
After 15 Calendar Days |
Not Guaranteed – Transcripts are delivered via regular First-Class US mail and are not tracked to the delivery of the address. |
| Mail/United States: College/University or Organization |
5-15 Business Days |
After 20 Calendar Days |
Not Guaranteed – Many schools and organizations ask that requestors allow additional time after receipt of the transcript for it to be delivered, processed, and acknowledged as received by the correct department. Delivery is not tracked to the final address. |
| Mail/International |
4-6 Weeks |
After 45 Calendar Days |
Not Guaranteed and No Tracking Available – Delivered via regular First-Class mail. |
| Certified Mail/United States |
5-10 Business Days |
After 15 Calendar Days |
Sent via First Class US Mail (regular mail) with a tracking number. The recipient is required to sign for the package when it is delivered. The transcript will NOT be delivered if there is no one to sign for the package. The recipient can go to the local post office or wait until the mail carrier attempts delivery again. |
| Express/United States |
1-3 Business Days |
After 3 Business Days |
Note: If delivering to Alaska or Hawaii, delivery may take 2 to 3 extra days. Tracking is accessible via the Transcript Order Status site. |
| Express/Canada & Mexico |
1-3 Business Days |
After 5 Business Days |
Tracking is accessible via the Transcript Order Status site. |
| Express/International |
2-5 Business Days |
After 5 Business Days |
Note: Depending on the country, delivery times may take a couple of days longer for delivery. Tracking is accessible via the Transcript Order Status site. |
| APO or FPO Address |
Up to 15 Business Days |
After 20 Calendar Days |
Note: Once a transcript is delivered to an APO (Army Post Office) or FPO (Fleet Post Office), delivery to the intended recipient may take up to 15 additional days. For more information visit USPS’s Military Mailing times FAQs. |