How do I find out the status of my order?

  1. Go to, enter your order number and email address, then click “View Status.” The current order status will be displayed.
  2. For the full recipient order history and delivery information, click the “View Details” button to the right of the current order status.
  3. To view your full order confirmation, click “View Ordering Confirmation” on the Order Summary screen.

Your transcript order number is displayed on your order confirmation page and all email notifications associated with your order. You will receive notifications whenever the status of your order changes.