Why didn’t I get an instant verification?

The record you requested:

  • Predate the school’s electronic records
  • You may have entered incorrect information
  • You may have selected the wrong school

If Verification Services cannot instantly verify your degree or dates of attendance verification request, your request will be immediately sent to the school and will be placed in a pending status until completion by the school. Schools prioritize verification requests from the Clearinghouse in the order in which they are received. You will receive a “Thank you for your order” email when the school has completed the order.

Remember, the more identifying information that you can provide the faster the school can track down the applicable records.