In June 2018, Federal Student Aid (FSA) informed the Clearinghouse about changes to the manner in which data is ingested through the NSLDS Enrollment Roster response process. FSA expanded Error Code 75 (EC75) to include “incomplete bundles,” which are caused by active programs that are sent on the roster but not reported in the response file.
Since being notified of this change, the Clearinghouse has been actively working on a solution to automatically address and eliminate many of the EC75s. We expect schools with current Error Code 75s to see a positive impact starting with their January NSLDS SSCR Error Reports from our solution, which will be deployed by the end of December 2018. For more on EC75, see our FAQs.
How to Prevent Error Code 75s
- Report Program Information Consistently. The manner in which student records, including program lengths, are reported to the Common Origination and Disbursement (COD) and the Clearinghouse should be identical. Reporting program lengths differently can result in an NSLDS Error Code 75. Please ensure consistency in reporting between your financial aid and registrar offices.
- Changes to Program Lengths. Several institutions have made us aware that they have been contacted by NSLDS and advised to make changes to program lengths. Please note: NSLDS guidance requires that your institution report program lengths in the same format in which they are published.
- Resolving discrepancies between NSLDS and the Clearinghouse. If while reviewing EC75s, you find the program information in NSLDS is correct, but there are errors in what you previously reported to the Clearinghouse, you will need to submit an Online Update through our secure site to reflect the corrected information. This includes closing out inaccurate program information with a “Never Attended” status and re-reporting the student with the correct campus and program-level data.
Note: Once our solution is implemented, we believe there will be very few Error Code 75s flagged, if any, as the Clearinghouse solution looks across all program-level data reported by the school system to find the record that should be reported.
If an error is flagged, please contact our Data Excellence & Operations Department at schoolops@studentclearinghouse.org for advisement before taking any action.
FSA announced the changes with Electronic Announcement #60. FSA also suggested referring to Electronic Announcement #19 and Electronic Announcement #22 for guidance in correcting errors associated with program data.
If you have questions or need assistance, please contact the Clearinghouse at 703.742.4200 (select options #7, #2) or service@studentclearinghouse.org.
Resources
- Read our Error Code 75 FAQs