What You Need to Know About Viewing and Fixing Errors

Our SSCR error correction functionality enables you to log onto our secure site so you can:

• See which students have SSCR errors and the associated error description
• Understand how to fix the errors
• Have greater control of how to correct the errors online

Here’s how data flows between your school, the Clearinghouse, and the National Student Loan Data System (NSLDS) for SSCR error corrections and processing.

First, it’s important for you to know that NSLDS made a major change to the SSCR Error process in late 2016. According to the  NSLDS Enrollment Reporting Guide, published in November 2016, schools are now required to correct errors on their SSCR Error Report within 10 business days vs. respond to the report within 10 days. The latest NSLDS Enrollment Reporting Guide, published in November of 2017, also requires the correction of SSCR errors within 10 days. You can read more about compliance reporting requirements on our blog.

Here are some steps you can take to help you better understand and resolve SSCR errors.

1. You can read more about compliance reporting requirements on our blog.
2. Sign up on our Clearinghouse Academy site for our live webinars on SSCR error resolution (as well as the other useful webinars that are also available) or one of our free in-person “Clearinghouse Academy in Your Neighborhood” events, when we come to your area.
3. Watch one of our on-demand webinars on SSCR error resolution available on our Clearinghouse Academy site.
4. Watch our short tutorial on using our SSCR Error Correction functionality.
5. For help while using our SSCR Error Correction functionality, read our frequently asked questions and error code definitions.  We have also prepared an FAQs on the NSLDS Enrollment Reporting Statistics Page that provides key summary-level information about the data fields and calculations.
6. Contact us with questions.

Clearinghouse Academy Courses

• Compliance Reporting
• Enrollment Reporting: Error Resolution
• Enrollment Reporting: Error Resolution (En español)
• Enrollment Reporting: NSLDS SSCR Errors

 PDFs

• “6 Things that Can Keep You Above NSLDS’s 90% Threshold” infographic
• Correcting SSCR Errors FAQs
• Enrollment Reporting Error Resolution on the Web Webinar Guide for Beginners
• NSLDS SSCR Error Descriptions
• Secure Web Site Guide
• SSCR Transmission Guide for International Schools