Security Certificate Help

Security Certificate Update

The National Student Clearinghouse will renew the SSL certificate that encrypts all data exchanged via our production sites, secure.studentclearinghouse.org and secureapi.studentclearinghouse.org. Because Student Self-Service relies on secure server-to-server communications, our SSL certificate renewal will impact the ability of your system to communicate with the Clearinghouse’s systems if your school does not download and install the certificate.

Action By March 7, 2021

It is CRITICAL that your school’s system administrator acts before March 7, 2021. This routine procedure, which should only take a few minutes for your system administrator to complete, will ensure your students have uninterrupted access to Student Self-Service.

For schools utilizing https://secureapi.studentclearinghouse.org/sssportalui/authenticate

• Please download the following certificates and add them to your trust store:
  • Root Certificate
  • Intermediate Certificate
  • Secureapi.studentclearinghouse.org Certificate
• On March 7, 2021, the SSL certificate will be implemented. We ask that you test your Student Self-Service access to ensure your access is not interrupted.

For schools utilizing https://secure.studentclearinghouse.org/sssportalui/authenticate

• The Clearinghouse requires all schools to migrate to https://secureapi.studentclearinghouse.org/sssportalui/authenticate
• Please download the following certificates and add them to your trust store:
  • Root Certificate
  • Intermediate Certificate
  • Secureapi.studentclearinghouse.org Certificate
• On March 7, 2021, the SSL certificates for https://secureapi.studentclearinghouse.org will be implemented. We ask that you test your Student Self-Service access to ensure your access is not interrupted.
• On March 8, 2021, https://secure.studentclearinghouse.org/sssportalui/authenticate will stop working.

If you need technical assistance from the Clearinghouse email us at CertHelp@studentclearinghouse.org.